Support Requests

Technical Support Request This form serves a single point of contact for staff, administrators, faculty, adjunct faculty, and students, an initial assessment and attempt at first call resolution.For all general requests related to: Password Reset, Account Access, Hardware or Software issues.

Blackboard Course Builder Access RequestTo request access to a current NYLS Blackboard course, please fill out and submit this form.

Faculty & Staff: Classroom Recording, Training, Other – To accommodate most requests, NYLS will require at least 48 hours notice. For any requests that are submitted within this window, the Office of Information Technology will provide ‘best effort’, however we cannot guarantee support if the requests is received within the 48 hour window.